Reporting harassment at work takes courage—but what happens if your employer does nothing in response? Unfortunately, it’s not uncommon for HR departments or management to dismiss, delay, or outright ignore valid complaints. If you’ve found yourself in this situation, you still have legal options and the ability to take control of your case.
Below, we’ll explain what steps to take if your harassment complaint has been ignored and how you can protect your rights moving forward.
Step 1: Confirm the Complaint Was Properly Filed
Before assuming your complaint has been ignored, it’s worth double-checking:
- Did you follow internal procedures?
Most employers have a harassment reporting policy in an employee handbook or code of conduct. Make sure you submitted your complaint through the designated channels. - Do you have a record of submission?
Keep copies of emails, forms, or any communications that confirm your complaint was received. If you submitted the complaint verbally, follow up with a written summary.
Step 2: Start Documenting Everything
Once you realize your complaint isn’t being taken seriously, begin keeping a meticulous record of all related events. This documentation will be critical if you escalate the issue.
What to Include in Your Records:
- Dates and times of harassment incidents
- Content of your original complaint
- Names and titles of individuals you reported to
- Lack of response or action taken
- Any retaliation or changes in work conditions after your report
Make sure to store this information in a safe place outside of your work computer or company email.
Step 3: Escalate the Issue Internally (If Possible)
If your complaint was ignored by HR or a direct manager, you may consider escalating it to:
- A higher-level manager
- A corporate ethics or compliance officer
- An employee relations team, if one exists
In some cases, higher management may not even be aware that your complaint has been disregarded.
Step 4: Watch for Retaliation
Retaliation is illegal under both federal and California law. If you notice negative changes after filing your complaint—such as being demoted, reassigned, given poor performance reviews, or excluded from meetings—take note. This behavior may support a separate legal claim on its own.
Step 5: File a Charge with the EEOC or California Civil Rights Department
If your employer continues to ignore your harassment complaint or fails to take appropriate corrective action, you can file a formal charge with:
- Equal Employment Opportunity Commission (EEOC) – the federal agency responsible for enforcing anti-discrimination laws.
- California Civil Rights Department (CRD) – formerly known as the DFEH, this agency enforces state-level protections.
You must typically file a charge within 180 to 300 days of the last instance of harassment or retaliation, so don’t wait too long.
Step 6: Speak with an Employment Law Attorney
An attorney experienced in workplace harassment cases can help you:
- Review your case and documentation
- Evaluate whether your employer violated the law
- Assist you in filing with the EEOC or CRD
- Pursue a lawsuit if appropriate
You don’t have to handle this alone. Legal support can make all the difference in getting the justice you deserve.
You Have the Right to Be Heard
Being ignored after reporting harassment can feel deeply frustrating and disempowering—but you are not out of options. Federal and state laws exist to protect employees, and when your employer fails to act, you can take your case to a higher authority.
If your harassment complaint has been ignored and you’re unsure what to do next, PLBH can help. Call (800) 435-7542 today for a confidential consultation and take the first step toward standing up for your rights.